Privacy Policy
Privacy Policy for Motor City Plumbing & Drain
Last Updated: April 10, 2025
At Motor City Plumbing & Drain, accessible from https://motorcityplumber.com, one of our top priorities is the privacy of our visitors. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal information.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information they share and/or we collect. It does not apply to information collected offline or via other channels.
Consent
By using our website, you consent to this Privacy Policy and agree to its terms.
Information We Collect
You may be asked to provide personal information such as:
– Name
– Email address
– Phone number
– Mailing address
– Company name (if applicable)
– Any information submitted through our web forms or communications
If you contact us directly, we may receive additional details such as the contents of your message and attachments.
When you register for an account, we may ask for contact details including full name, email, phone number, and mailing address.
SMS Communications and Opt-In Disclosure
By submitting any of our web forms, you consent to receive informational and promotional SMS messages from Motor City Plumbing & Drain, such as:
– Appointment reminders
– Service updates
– Promotional offers and seasonal maintenance tips
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any SMS. For assistance, reply HELP or contact us at info@motorcityplumber.com.
We do not share, sell, or rent opt-in SMS data to third parties for marketing purposes.
How We Use Your Information
We may use your personal information to:
– Provide, operate, and maintain our website
– Improve and personalize user experience
– Understand website usage and improve content
– Communicate with you directly or via service partners
– Send appointment reminders, marketing communications, or promotional offers
– Respond to inquiries and customer service requests
– Prevent fraud and maintain site security
Log Files
Like many websites, we use log files that record visits to our website. These include:
– IP address
– Browser type
– ISP
– Date and time stamp
– Referring/exit pages
– Number of clicks
This data is not personally identifiable and is used for analytics and site administration.
Advertising Partners and Third-Party Cookies
We may allow third-party advertising partners to use cookies, JavaScript, or web beacons for ads on our site. These tools collect information like IP address and browsing behavior to personalize ads and measure performance.
We do not control these cookies and encourage you to review the respective Privacy Policies of any third-party services used.
You can disable cookies via your browser settings.
CCPA Privacy Rights (California)
If you’re a California resident, you have the right to:
– Request the categories and specific pieces of personal data we’ve collected
– Request deletion of your personal data
– Request that we do not sell your personal data
To exercise these rights, contact us at info@motorcityplumber.com. We will respond within one month.
GDPR Data Protection Rights (EU)
If you’re in the European Union, you have the right to:
– Access your personal data
– Correct inaccurate data
– Request deletion under certain conditions
– Request restriction of processing
– Object to processing
– Request data portability
To exercise these rights, email info@motorcityplumber.com. We respond within one month.
Children’s Privacy
We do not knowingly collect personal information from children under 13. If you believe your child has submitted such data, please contact us immediately at info@motorcityplumber.com and we will remove it promptly.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, with the updated date reflected above. Continued use of our website after changes indicates your agreement to the revised policy.
Contact Us
If you have any questions or suggestions about this Privacy Policy, contact us at:
info@motorcityplumber.com
