Testimonials

At Motor City Plumbing & Drain, we love what we do. Our plumbers do their best to thoroughly explain every service from diagnosis to tactical execution and solutions. If you ever wonder what our customers think of the plumbing work we do, look no further. Read through our customer reviews and testimonials of our work! We are proud of the work we do and our committment to our customers shows through their reviews and testimonials.

Looking for more? Read through our Google reviews, too! If you’re a happy customer, we’d love your feedback. Please kindly leave us a Google review or submit feedback through our site.

 

Customer Testimonials

Great job. We are very happy and well pleased on the work that was done on our basement bath room sink and laundry tub. These men came in and installed laundry tub and bath sink. Very professional done. They were very good at their work.others in my area want this company to do their work. Thanks again. We need u all again for future work.

-Michael W.

Had plumbing issues and they came out that day and fixed the problem. Very nice guys !

-Rosalind T.

Noah and Mike came to my mother-in-laws home in Clinton Township to repair an underground sump drain pipe. The pipe had completely collapsed. They dug out the old pipe by hand and replaced it with one with a thicker wall. These two guys were real friendly worked really hard all day long and the new pipe is working great. My thanks to both of them. Noah and Mike are real assets to Motor City Plumbing. Next time I need plumbing work I’m calling Motor City Plumbing.

-Chris B.

I called Motor City as a preventative measure because several of my neighbors have had sewer backups. Motor City was frankly $150 cheaper than other places i called, were very kind on the phone, and able to send someone promptly even though it wasn’t an emergency. I was so impressed with Josh’s knowledge, expertise and honesty! He snaked the line efficiently and helped me interpret the camera results. (I even appreciated his taking the time to prove the camera image was of my own sewer line). Ii was impressed that he spoke so highly of his employers and was rightly proud of the new equipment they’d purchased as a vote of confidence for the work he’d be doing for them. He outlines many different options and took the time to look at other potential problems in the basement, again offering options and suggestions. One option isn’t typically handled by Motor City so i asked him discretely if he’d be willing to do it on the side. Without blinking, he politely declined, saying he’d come through a company referral and it would compromise his standards to accept my offer. Integrity only matters if it shows up in the little moments of life. The fact that Josh was unwilling to accept my offer for one small job being done “on the side”, helps me to trust him and the company for two large (expensive) jobs that will need to be done. Thanks for hiring people like Josh to uphold the standards of your company and faithfully serve us clients.

-Polly A.

Josh did good work.

-Joseph G.

For the second time my sump pump failed and this time Nick from motor city came out. Nick was great, friendly, honest which I greatly appreciated, and seem to know what he was doing. I trusted him!! He gave me a great price for fixing my sump pump that was leaking when the pump turned on.

-Laurie F.

I was calling around for some plumbing work and motor city was the most efficient. The customer service was the best I have had in a long time.

-Marie H.

Tim & Noah came out and fixed the issue we were having with the sewers in the basement that were backing up when it rained. They Hydro Jetted the main sewer line and used a camera to make sure the issue was resolved. So happy to have found Motor City Plumbing & Drain, they were prompt (even called and came earlier than scheduled – which was wonderful), friendly and they explained everything to us as they were going along and answered our questions. Very happy with their service and any future problem we have we will call them.

-Donna B.

Greg did a great job…installed timely, clean up, ETC. Would definitely recommend this company. Thank you Motor City.. will refer.

-Linda K.

Prompt, efficient and friendly. They snaked my drain and left a quote for any future repairs when needed.

-Derek S.

Tim came over to prep our basement to put a bathroom in. He and his co-worker did a great job. They arrived on time, explained the job in full detail, cleaned up and did a great job! Highly recommend this company.

-Donna O.

I had a drain backup in my basement on 3-13-21, which set me in “panic” mode. I called Motor City Plumbing, Steven King was at my house within 15 minutes!! He was very friendly, polite and explained EVERYTHING to me. Unfortunately, my issue was extensive, so he’s coming back Wednesday to complete the project. When all said and done, we will have a new toilet, piping and washtub. We could not Thank Steven enough for all he did and is doing!! I would highly recommend Motor City Plumbing for all your plumbing needs!

-Sheila V.

I just needed a routine maintenance snake on the main line and the kitchen line. Noah was the plumber and he was great. Professional, polite and efficient. When he was finished, he explained in detail what he did, how he did it and what he found. He also cleaned up the areas he worked in. This is my first time using MCP&D but won’t be my last. They also give a military and veteran discount.

-Rick S.

Tim was AWESOME. He came out and explained that the other guys where NOT accessing my main drain, they were always accessing my Storm drain. OMG. He took out the old cap that No one wanted to try to access. He was very helpful and polite. He explained the Turbo Jetting I would and he suggested that I have done. He gave me the important information I needed. I will be calling him back out to do the work. Thank you Tim and Motor City for your care and Professionalism. God Bless you all.

-Rhonda F.

I was having a bad valve leakage…so I googled motorcity plumber n read the reviews…n surely it was a greatest decision I’ve made.

Thanks to Greg And Noah stopping by to finding out the actual problem and taking care of the leakage which was replacing my triple handle valve and tubspout.
Motorcity plumber Rocks!!!

-Raynard B.

I had 6 inches of sewage backing up in my basement in St. Clair Shores. I was told that I needed to have my drain/pipe snaked annually to prevent that from happening again…..I saw Motor City Plumbing down the street and stopped and talked with them. I also talked to the customer who had her basement re-piped. She was very happy with their work, so I called them for my pipe snake. First of all, they responded to my call immediately and set the appointment quickly, they called to let me know they were on their way, and they arrived on-time. Steve K. was very informative, efficient and cleaned up thoroughly. He answered all my questions, explaining patiently to me what was going on (being a Senior Citizen, sometimes it’s difficult for me to understand what workers are doing), and Steve K. was super patient. Motor City Plumbing and Drain is now my go-to plumber for all my work. Steve was honest, even suggesting projects that would solve my issues and in the long run, save me money. They are a 5-Star Company!!

-Maureen F.

Mike and his guys are absolutely amazing. One in particular that really stands out is Greg. Greg has come out to my house multiple times and goes above and beyond everytime to make sure all of my needs are met. He is always professional, and friendly. Greg starts the job with a smile, and ends with a smile even when my dogs get in his way. Greg also keeps you involved in what he is going to do Incase you have any concerns.

Mike, and his guys will always be my go to for all my future plumbing needs.

This company deserves way more than 5 stars!!!
-Kelly K.

Thank you motor city plumber for another good job. Tim along with Steve checked our underground sump pump discharge line with their video camera to determine my concern why I was having problem with the water discharge from my sump pump. I thought the underground pipe system is clogged up. They checked it with their video camera and showed me that that the underground pipe is clear. To assure me that it is clear, they run a water test by inserting water thru our water hose for at least 5 minutes. To my surprise there was not a single drop of water backing out of the discharge outlet where we inserted the water hose. This gave me the assurance of what Tim told me that the underground pipe is clear. Thank you Tim & Steve for a job well done … I will always count on your company on any of our plumbing problems.
-Rudy S.

I apologize for my delayed review-
We had a drain backup situation in our basement a few weeks back. I had called one place that was referred to me but they were too busy. I went through my “little blue book” and started reading reviews from all the local plumbing businesses. And I am glad that I did. I called Motor City Plumbing and spoke with Mike, very nice gentleman. He had Tim out to my house within a few days for an assessment and estimate. Within 2 days from that Tim and Noah were promptly at our house in the morning starting work. As they were working Tim was informing me of everything they were doing, what was new, what could stay and what may be needed in the future. They worked all day getting my laundry room straight. I give them so much credit because it was nasty. Tim and Noah are very professional and have great personalities, work well together. My laundry room is back together with new washer and dryer and we have not had a problem since. They did a great job. I feel Motor City Plumbing was very reasonable in their pricing and did great work. I would definitely use them again and would have Tim and Noah back. Thanks everyone.
-LeeAnn O.

Very happy with the service that we received today by Mike Kish. He came right on time with rather short notice! Very professional, friendly and offered great advice. He was very helpful in solving our clogged drain and installing a new disposal. Nice clean up afterward and fair pricing. I would highly recommend Motor City Plumbing and Drain! Thank you!
-Nancy N.

Mike and his team replaced a sump pump in my condo and did a great job. I know nothing about them and Mike explained everything in detail.
-Charlene M.

Mike is such a great guy and was there for my plumbing emergency.
-Jennifer M.

I called Motor City Plumbing for my flooded basement after 2-days of heavy rainfall. Even though MCP was very busy serving others with similar issues, Mike was able to send one of his guys to my house within the hour. Tim was immensely helpful in both solving my issue (tons of dirt backing up the storm drain), answering all of my questions, and explaining how my home’s plumbing works so I could be better educated. Very friendly, honest with pricing, and makes no attempt to charge you more for simple jobs. Plus, I got a free magnet! I am very happy with Motor City Plumbing’s service and knowledge. Thank you, guys!
– Bri T.

Mike does top notch work and service. Very trustworthy, highly recommended.
-Hillery D. 

I had two other company’s come out and they could not fix my problem. Called Mike, he came out right away and resolved my issue all in the same day.
-Steve P.

Tim did a great job fixed bathtub faucet and drain. Brand new again. Faucet was leaking and drain was sticking. All metal parts. Works Great now. Thank you
-Dianne K.

Tim was awesome, very knowledgable and professional. I highly recommend this company!
-John G.

Mike and his crew are the best! I had a busted drain pipe in the basement, in 2 days the piping was replace, cemented and cleaned up.
What a great team, especially the guys that cleaned up, could not get over what a wonderful job they did. I highly recommend Motor City Plumbing, they are the best.
-Carol C.

Mike and Nathan came out to my house for what I thought was an emergency clogged drain in the basement this afternoon. They quickly arrived and assessed the situation whereby suggesting a snake cleaning of drain. I put my faith and trust into their suggestion and was happily satisfied. The drain was cleared and smooth. The work was very professionally done and the customer service was extremely satisfying. They were heaven sent for me cause I know nothing about drain clogs. They were professional, friendly, on time. and extremely affordable. I would highly recommend Motor City plumbing for any kind of plumbing problem situation you might have. You will not be disappointed.
-Stella T.

Mike K. And his team are professional and friendly. They fixed our issue quickly and offered helpful advice regarding our situation. They are specialists in their field and I highly recommend this reputable company. We won’t hesitate to use them in the future.
-Rachel P.

Mike just cleared my drain. Did a great job as usual. He has been taking care of my plumbing needs for years. He is the best!
-Les K.

Mike was great, he was able to come out the same day as my back up!! Got the pipes unclogged and was very informative.
-Paula T.

I’m not one to review my plumber normally but sometimes we need to break the rules. I’m amazed at how awesome, friendly, and efficient Mike was today. I’m so excited to take a long hot shower now that I have my new tankless water heater. Five stars!
-John H.

These guys have helped me out more times than I’ve wanted to need their help! They’ve always been quick and efficient. Whether it was coming to replace my leaking toilet, replacing my water tank with a tankless water heater or taking care of the pipe that broke under my basement floor (Yes that all happened to me, in less than a year) they have always showed up when I needed and left it looking better than they found it. I would highly recommend Mike and his crew if you ever need a plumber for anything.
-Shay H.

Tim was exceptional. Came out fixed my toilet and drain. He was friendly and cleaned up after himself.
-Dan C.

I called Motor City Plumbing for my flooded basement after 2-days of heavy rainfall. Even though MCP was very busy serving others with similar issues, Mike was able to send one of his guys to my house within the hour. Tim was immensely helpful in both solving my issue (tons of dirt backing up the storm drain), answering all of my questions, and explaining how my home’s plumbing works so I could be better educated. Very friendly, honest with pricing, and makes no attempt to charge you more for simple jobs. Plus, I got a free magnet! I am very happy with Motor City Plumbing’s service and knowledge. Thank you, guys!
-Bri T.

Tim was awesome! Fast and friendly. DId a neat job with the sink drain. Great service and great advice. Explained everything. Thanks Tim!!
-Elizabeth H.

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